Frequently Asked Questions
Everything you need to know about shopping with Aspiga
What is Aspiga's commitment to sustainability?
At Aspiga, we are committed to ethical production and sustainable materials. We work with small-scale suppliers and artisans, ensuring fair wages and using organic or recycled fabrics whenever possible to reduce our environmental footprint.
How long does shipping take and what are the costs?
Standard UK delivery typically takes 3-5 working days. We also offer express shipping options and international delivery to over 50 countries. Shipping costs are calculated at checkout based on your location and the size of your order.
What is your return policy?
We offer a 28-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like earrings or swimwear with a broken seal cannot be returned.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website so you can monitor your parcel's progress.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also complete your purchase using PayPal, Apple Pay, or Klarna for flexible payment options.
How do I find the right size?
Each product page features a detailed size guide to help you find the perfect fit. Since we work with various global artisans, we recommend checking the specific measurements provided for each garment.